building cultures of care
How do we achieve this?
SonderWorx offers hard and soft skills training to passionate community responders. Using our signature H.U.M.A.N.S approach, responders learn how to make a positive impact in their communities while building their own emotional intelligence, resilience and well-being.
By applying the latest developments in neurobiology, immersive learning methods and scientifically-backed de-escalation techniques that are proven to resolve volatile situations, protect the responder, and care for the public.
Expected Results
After our class, students will be able to:
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Avoid career and life-changing injuries.
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Provide holistic and trauma-informed responses to volatile situations.
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Utilize the hard and soft skills taught in the class to improve responders' ability to assist and 'reach' people in need.
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Build emotional intelligence, which is linked to fewer cases of excessive force and improved relationships within the community.
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Build cultural humility and bias awareness to actively promote equity and inclusion.
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Develop skills and confidence to engage in open and honest conversations around challenging topics.
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Utilize the skills and strategies taught in the class to operate effectively in the volatile, uncertain, complex, and ambiguous environments in which responders work.
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Build resilience and responder wellness to avoid burnout and be able to bounce back from the mental and emotional consequences of what responders deal with so that they can show up as a whole person in their personal and professional lives.
Our Team.
Our multi-disciplinary team of experts help responders cultivate a deeper understanding of human behavior and its application in public service in order to honor the humanity of both clients & service providers.
Belinda Hoole
President
Sheherezade Jafari PhD
Communications & DBI Lead.
Juli Hendren
Experiential Training Lead
Joe Cassa
Law Enforcement Lead
Dr. George Thompson MD
Neuroscience Lead
SonderWorx Troupe
Scenario Training Leads
Our Solutions
SonderWorx signature H.U.M.A.N.S approach uses applied neurobiology, communication science and immersive experiential training methodology. Our multi-disciplinary team of experts help responders cultivate a deeper understanding of human behavior and its application in public service. Responders learn how to better reach people in need while simultaneously building their own resilience, allowing them to continue doing the work that matters most to them and the communities they serve.
1
Foundations of Resilience
1-day in person class
or two 4-hour live online classes
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Includes approx 15 minutes per student of facilitated role-play with individual one-on-one feedback.
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Gain insight into how to provide holistic and trauma-informed responses to volatile situations.
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Understand how it is possible to build residence in order to avoid burnout and be able to bounce back from the mental & emotional consequences of what you deal with, so that you can show up as a whole person in your personal and professional lives.
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Utilize the hard & soft skills taught in the class to improve your ability to assist & “reach” people in need, because feeling successful is key to your ability to continue doing the work that matters.
2
Empowerment Essentials
3-day in person class
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Includes approx 50 minutes per student of facilitated role-play with individual one-on-one feedback.
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Gain a more in depth understanding and application of the skills taught in Foundations of Resilience.
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Avoid career and life changing injuries.
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Understand and begin to apply conflict management techniques to identify the root causes of conflict and possibilities for resolution.
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Understand how your own and other people's biases and conflict management styles affect your ability to communicate effectively.
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Build cultural humility and bias awareness to actively promote equity and inclusion.
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Begin to understand your own unique autonomic profile to better manage your body's reactions in stressful situations.
3
Mastering
Resilience
5-day in person class
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Includes approx 85 minutes per student of facilitated role-play with individual one-on-one feedback.
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Gain a more in depth understanding and application of the skills taught in Empowerment Essentials.
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Utilize informal mediation techniques to facilitate dialogue and resolution among two or more parties.
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Develop a set of simple Somatic Activities (body exercises) you can use to calm yourself during stressful encounters.
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Apply the skills and strategies taught in the class to operate effectively in the volatile, uncertain, complex, and ambiguous (VUCA) environments in which you work.
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Build emotional intelligence, which is linked to fewer cases of excessive force and improved relationships within the community.
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Develop skills and confidence to engage in open and honest conversations around challenging topics.
Our Story
Building Cultures of Care
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sonder. n
The profound feeling of realizing that everyone, including strangers passed in the street, has a life as complex as one's own, which they are constantly living despite one's personal lack of awareness of it.
Our Story is in our name.
Since 1989, SonderWorx has proudly served as a trusted provider of reality-based training in neuroscience-informed communication, mediation, verbal de-escalation, and mental health awareness. Spanning across diverse industries such as community response, law enforcement, healthcare, education, and city, state, and federal government, we've consistently delivered excellence.
At SonderWorx, our immersive and engaging H.U.M.A.N.S signature approach goes beyond traditional training. It equips participants with the essential soft and hard skills, instilling the confidence needed to navigate high-pressure situations and foster positive outcomes.
Connect with Us
We'd love to meet you and explore how we can support your team to better reach people in need while simultaneously building their own resilience. We'd like to help empower you to continue doing the work that matters most to you and the communities you serve.
